manufacturing or labeling error.
"Very frustrating experience. I ordered a Small, but received a Medium. The hanging tag says Small, while the actual label on the jacket says Medium, so this is clearly a labeling/packing error. I even attached pictures showing both labels. Now I’m being asked to pay $6 to return it, even though the mistake wasn’t mine. I don’t want a refund—I just want the correct size exchanged without being charged for their error."












